ACH Payments

ACH Payments

How to Enable and Use ACH Payments

GrownBy now offers ACH payments for a seamless and cost-effective payment option. Follow the steps below to enable ACH payments and understand the associated fees. ACH payments are processed via Stripe.

Payments and invoicing will work the same way as with credit card payments (though they do take longer to process) but the cost to you/your shoppers is less. Another benefit of ACH payments is that unlike credit cards, ACH does not expire. Unless the shopper unlinks or closes their bank account, the connection will remain. This means less administrative work for your farm. 

ACH Payment Fees

  1. Co-op Fee: 2% (this is also true with credit card payments)
  2. ACH transaction Fee: 1% of the transaction amount, up to a maximum of $5 (credit card payments are 2.9% +  $0.30 per transaction).
  3. Setup Fee: A one-time fee of $1.50 for the first ACH payment a shopper makes to your farm
As with credit card fees, customers can cover ACH fees at checkout.

Pending Payments

While ACH payments are processing, payments will have a “Pending” tag next to them in your Stripe account: 



On GrownBy, Pending ACH payments will appear with the status “Incomplete” in the Invoice page of your dashboard until they have cleared. ACH takes a little longer than a credit card transaction to process:

Enabling ACH Payments

  1. Go to Account Settings:
    1. Navigate to your Account Settings.
    2. Find the Payments section.
  2. Enable ACH Payments:
    1. Tick the checkbox to enable ACH payments.
  3. To Disable, follow these instructions in reverse. 

Once enabled, the ACH option will appear at checkout for shoppers. The feature will be turned off on your account by default. 

How Shoppers Use ACH Payments

  1. Select ACH at Checkout:
    1. At checkout, shoppers will see the ACH payment option.
  2. Enter Bank Details:
    1. Shoppers will need to enter their bank account details, routing and account number.
By enabling ACH payments, you can offer your customers a lower-fee payment option that is as convenient as credit card payments.

For additional support, please feel free to reach out to us anytime at support@grownby.app or schedule with us here: https://www.farmgenerations.coop/schedule


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