The Orders Page: Pickups, Orders, and Invoices for Customers

The Orders Page: Pickups, Orders, and Invoices for Customers

Pickups, Orders and Invoices for Shoppers


If you use GrownBy to buy food from local farms, you may want to access the Orders page on your account to check for information about a scheduled pickup or to view orders or or pay invoices. 


On desktop, click on your account icon in the upper right of the screen and then click Orders. On mobile, Orders is the box icon on the bottom of your screen.



Pickups


Pickups can include both a la carte items and shares/subscriptions. The pickups page shows you the name of the farm for each pickup, the date and time, location, and what you ordered. 


If the pickup is a share, you have options to Reschedule or Claim Vacation weeks if your farm offers them. There is also a Cancel Order button which will prompt you to contact the farm directly. 


If the pickup is a la carte, you will see options to Cancel or to Reschedule. 




Orders

Here you can see a history of all of your Orders across all farms with detailed breakdowns of the items, prices, and any associated fees for credit card processing, delivery, etc. 




Invoices


The invoices page can show you both past and future invoices, which could already be paid or still be unpaid. At the top of the page, you can toggle future invoices on and off. If you are signed up for a share/subscription, you may have lots of future invoices. You can also access receipts through the invoices by clicking on View to the right side of the screen in the invoices list. 


If you have an unpaid invoice, you can pay it by accessing the payment link in the invoice itself. Click View as above and then click Pay Invoice. You will be able to enter payment details or use saved cards if you have them. 



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